Process Management: identification of process variants
Process Management could be empowered by Process Mining techniques, that allow the identification of variants and the resolution of bottlenecks, and can determine a decisive competitive advantage for companies and public administrations.
The problem
Operational or business processes require, in many cases, the use of a high number of software tools, and provides users with different degrees of freedom in choosing the actions to be implemented.
This scenario implies that, in the face of well-defined standard procedures, there are different “variants” of the processes in reality.
These variants are not always compliant with company standards and are often characterized by the presence of bottlenecks.
For public and private organizations, it is therefore necessary to fully understand the actual execution of processes, which enables any re-engineering and optimization processes.
The solution
Revelis developed ProMETeO, a platform based on Rialto ™ that allows the analysis of processes starting from the “logs” of the company information systems.
In particular, log analysis is based on Process Management though Process Mining techniques that allow the reconstruction of processes starting from the individual “traces” and the application of clustering techniques.
ProMETeO provides features for:
– Identify process variants
– Visual analyze the variants
– Identify bottlenecks
– Verify compliance of processes with respect to the provisions of company standards
